Returns and Refunds

📦   BLEUMIES Returns & Refunds Policy

 

Thank you for shopping with us! We strive to provide you with high-quality products and excellent customer service. Please review our returns policy below:

🎀   Returns Eligibility

  • We accept returns only for items that arrive damage or incorrect.

  • To be eligible, you must initiate your return request within 14 days of delivery.

🚫   Non-Returnable Items

  • Because our products are made-to-order, we cannot accept returns due to ordering errors or buyer’s remorse.

📸   Return Process

To initiate return:

  • Contact our customer service team within 14 days of delivery.

  • Include your order number, a brief description, and photos (if applicable).

  • Our team will review your request and provide return instructions.

🌸   Condition of Returned Items

Return items must be:

  • Unused,

  • In original packaging.

  • In the same condition received.

Please package items securely to prevent damage during transit.

💖   Refunds and Exchanges

  • REFUNDS: Processed to your original payment method within 5–10 business days after your return is received and inspected.

  • EXCHANGES: Shipped within 5–10 business days, subject to availability.

🛡️   Damaged or Defective Items

If you receive a damaged, defective, or incorrect item, please contact us immediately. We’ll arrange a prompt replacement or full refund at no extra cost.

🚚   Shipping Costs

  • We cover return shipping costs for damaged or incorrect orders.

  • Customers are responsible for return shipping in all other eligible cases.

✨   Restocking Fees

  • We do not charge any restocking fees.

💌   Need Help

Reach out to our support team anytime via our Contact Us Page. We’re happy to help.

By placing an order with Bleumie, you agree to the terms of this Returns and Refunds Policy.